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Help and Support: How to request Training

Updated 

Procedure

1. Click Support Get Help Open a Geotab Training Ticket or Getting Started & Help Support Open a Geotab Training Ticket

2. Click Add training ticket.
3. Fill out the form as needed.

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4. Click Save Ticket.

Additional Notes

  • Fields with an asterisks (*) are required fields,
  • Please allow 24 - 48 business hours for your dedicated Implementation Specialist to reach out to you.The Implementation Specialist schedules the training and advises the requester.
  • To view the ticket, select the ticket link in the Training Tickets page. If required, add additional comments or other training interests, and save the ticket.
  • To show ticket types, click the Show: All dropdown menu and show All or Active tickets.
  • If training option is not available for selection, you may not have the clearance to request it. Make sure " View advanced help items " is selected in your clearance.
  • If training option is not available for selection, training may come directly from your reseller.

Related Questions

  • How to request training? 
  • Can I get trained on MyGeotab?