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Hardware and Firmware: What does it take for a GO Device to activate

Updated 

Answer

Once installed, a GO Device needs to download the latest firmware in order to activate. This normally takes 10-15 minutes in an area of good cellular coverage.

Additional Notes

  • GO9s (and newer devices) should be considered activated once they are plugged in and receive their in-field updated firmware (~12 minutes duration). Device activation should no longer require additional driving time but will still require the ignition to be ON.
  • For installation check refer to Hardware: How to install a GO Device
  • Please contact your reseller to ensure billing is active for the GODevice.

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