Answer
- Request support and training directly through MyGeotab database.
- View, track, and manage support & training tickets directly through MyGeotab.
- Receive personalized training with a Geotab Implementation Specialist.
- Connect with experts through the Live Chat feature.
- Receive support in English, Spanish, and French.
- 24/7 phone and chat support in English, Spanish, and French 7 days a week including all holidays.
- Receive proactive touchpoints from a Geotab Success Specialist focused on helping Customers achieve their business goals.
- RMA support - Geotab will terminate RMA'd device and order the replacement on behalf of the Reseller.